Privacy Policy - Gardeners Herne Hill

Welcome to Gardeners Herne Hill. Your privacy is of utmost importance to us, and this Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect various types of information to provide and enhance our services to you.

Personal Information: This includes your name, email address, phone number, and mailing address when you subscribe to our newsletter or contact us for services.
Non-Personal Information: We gather non-identifiable information such as browser type, device information, and browsing behavior to improve our website functionality.

How We Use Your Information

We utilize the collected information for the following purposes:

To Provide Services: Processing your requests and offering the gardening services you’ve inquired about.
To Communicate: Sending you updates, newsletters, and promotional materials related to our services.
To Improve Our Services: Analyzing data to enhance user experience and website performance.

Legal Basis for Processing

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the context of how you interact with us:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Legitimate Interests: We process your data to pursue our legitimate business interests, provided your rights do not override these interests.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website and conducting our business.
Legal Requirements: When required by law, regulation, or legal process.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure servers, and regular security assessments to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Your Rights

You have the right to:

Access: Request copies of your personal data.
Rectification: Request correction of any inaccurate or incomplete information.
Erasure: Request the deletion of your personal data under certain conditions.
Restriction of Processing: Request we limit the processing of your personal data.
Data Portability: Receive your data in a transferable format.
Object: Object to certain processing activities.

To exercise these rights, please contact us through the appropriate channels outlined in our communication policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information.
Functionality Cookies: Remember your preferences and enhance your experience.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is handled securely and in compliance with applicable data protection laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such external sites. We encourage you to review the privacy policies of these third parties before providing any personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Complaints

If you have any questions or concerns about our Privacy Policy or data practices, you are encouraged to contact us. We are committed to resolving any issues and ensuring your privacy is respected.

Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.