Accessibility Statement for Gardeners Herne Hill

This accessibility statement explains how Gardeners Herne Hill and associated Herne Hill gardeners approach digital and on-site accessibility. We are committed to making our content and services usable for everyone, including people using assistive technologies. Our goal is to meet the WCAG 2.1 AA guidelines and to continually improve access for residents and visitors seeking gardening services in Herne Hill.

We provide clear information about design, maintenance and interaction so that gardeners in Herne Hill and anyone exploring Herne Hill gardening services can find what they need. This statement covers how we support screen-reader users, keyboard navigation, and accessible content structure. It also describes how we test and what to expect when engaging with our site and local garden visits.

Our commitment to inclusive design extends to both digital channels and physical appointments. We adopt accessible content practices, such as semantic headings, descriptive link text, and logical content order. Where possible, we include alternative text for images, meaningful captions, and accessible forms so that the Herne Hill gardening community can benefit equally from our resources.

We strive to conform to WCAG 2.1 AA success criteria to ensure that people with a range of disabilities can use our resources. This includes sufficient colour contrast, resizable text, predictable navigation, and avoidance of content that can trigger seizures. Our accessibility process is ongoing; we monitor updates to standards and apply improvements across garden maintenance Herne Hill content and pages.

Screen-reader support: we code with assistive technology in mind. Headings, lists and landmarks are used to provide a clear structure so screen-reader users can move through the content efficiently. We label interactive elements and ensure form fields have associated labels and instructions. For those relying on screen readers to engage with Herne Hill gardeners or schedule gardening visits, we aim to make all necessary information accessible.

Keyboard navigation: our site and booking interfaces are designed to be operable via keyboard alone. Focus order follows visual order, interactive controls are reachable, and visible focus indicators are provided. We test keyboard-only workflows and common screen-reader combinations to ensure the experience supports gardeners in Herne Hill and people arranging garden services without a mouse.

Accessible content features include:

• Clear structure: headings, lists and landmarks for quick scanning;
• Text alternatives: descriptive alt text and captions for images relating to garden projects;
• Scalable text: content that remains usable when text is enlarged;
• Keyboard-first design: all interactive elements accessible without a mouse;
• Consistent navigation: consistent menus and predictable page layout for Herne Hill gardening information.

We also use plain language where possible, provide transcripts for audio content, and avoid unnecessary motion to support people with vestibular disorders. If we embed third-party tools, we require or request that those tools meet equivalent accessibility expectations for Herne Hill garden users.

If you experience any accessibility barriers while using our materials about gardeners in Herne Hill or during an on-site visit, please let us know. We welcome reports that help us identify and correct issues. You can contact the organisation using the site's accessibility request form or contact page; we will respond and work to provide the information or service in an accessible format.

We continually test and review our practices with both automated tools and manual checks, including keyboard-only and screen-reader testing, to improve the accessibility of Herne Hill gardening services content. While we aim for full compliance with WCAG 2.1 AA, there may be occasional areas that require improvement; in such cases we prioritise fixes and provide reasonable alternatives.

How we measure accessibility: our regular audits reference WCAG 2.1 AA criteria and common assistive technology behaviours. We document issues, assign priority, and track remediation to improve the user experience for the Herne Hill gardeners community.

Need assistance? If you need content in an alternative format, help accessing online materials, or support arranging an accessible garden visit, please use the site’s accessibility request mechanism. We aim to acknowledge requests promptly and provide an accessible alternative or reasonable accommodation. Thank you for helping us make gardening and green spaces in Herne Hill welcoming for everyone.